Will Apple Still Touch Your iPhone/iPad If It Has Gone Through a Third Party?

iPhone/iPad Went Through a Third Party: Will Apple Still Touch It?

This is a common question that we get asked at CaseMogul. The answer is yes, almost every time.

It does however depend on the degree of the damage. If it is a screen repair, CaseMogul can definitely bring it back to a status that Apple will consider it even untouched. So you don’t have to worry when you come for a repair that you won’t be able to ever take it to Apple.

In the past, Apple has been very strict toward this policy but over the years, they have softened it. Now, you can even bring a phone that has been clearly worked on by other repair shops and Apple will still take it in for repair. We have called Apple directly to ask about this and they have confirmed that they will repair a phone that has been worked on by a third party but will evaluate each situation on a case by case basis.

Why would you bring it to CaseMogul first instead of Apple?

Most of the time, Apple’s repair abilities are more limiting than your local repair shops. They don’t have the breadth of repair technical expertise at each of their locations, so they end up charging you more than you should pay for some simple repairs. If there is no risk for you to bring it to CaseMogul or us to give you a price quote, you may save yourself over $100 or more dollars!

You can refer to our blog post titled “A Comprehensive List: Repairs Apple Can’t Fix” to get a more comprehensive list of some of the common repairs that CaseMogul outperforms Apple.


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